Encred’s Staff Augmentation Powers Digital Transformation for a Global Retailer

The Challenge

A multinational retail giant faced severe talent shortages while scaling its eCommerce and supply chain automation. Their in-house IT team lacked specialists in cloud migration, AI-driven inventory management, and cybersecurity, leading to system inefficiencies, security risks, and delayed digital transformation initiatives. The company needed on-demand IT experts who could seamlessly integrate with their existing workforce, boost productivity, and modernize their operations without long-term hiring delays.

Challenge Or Problem

The retailer struggled with inconsistent IT team capacity, rising operational costs, and project slowdowns. Their efforts to implement AI-driven analytics, warehouse automation, and cloud based order management were stalled due to limited in-house expertise. Traditional hiring was slow and expensive, making it impossible to scale agile tech teams for rapid transformation.

What Did Encred Do

Encred implemented a custom staff augmentation strategy to accelerate their transformation:

• Deployed cloud architects & AI engineers to revamp IT infrastructure.
• Embedded cybersecurity experts to strengthen payment security & data protection.
• Scaled automation specialists to optimize inventory and logistics.
• Ensured smooth collaboration with existing teams for faster execution.

The Results

With Encred’s staff augmentation, the retailer achieved: